We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Collecting personal information
We may collect, store and use the following kinds of personal information:
(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) Information that you provide to us when registering with our website (including your name, your email address, contact details;
(c) Information related to the subscriptions that you have purchased (including subscription price, length, expiry dates);
(d) Information contained in or relating to any communications that you send to us or send through our website;
(e) Any other personal information that you choose to send to us.
(f) Detailed information on student use of the website (including usage, access, questions attempted and homework records), email adrresses of teachers and students and class lists. Noting that this information will not be stored after the licence period expires. This clause is only relevant to school and institution subscriptions.
Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
Using your personal information
All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you.
We may use your personal information to:
(a) administer our website and business;
(b) supply to you services purchased through our website;
(c) send statements, invoices and payment reminders to you, and collect payments from you, via PayPal;
(d) send you non-marketing commercial communications;
(e) send you email notifications that you have specifically requested;
(f) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, you may unsubscribe from these at any time by emailing email@example.com
(g) deal with enquiries and complaints made by or about you relating to our website;
(h) keep our website secure and prevent fraud; and
(i) verify compliance with the terms and conditions governing the use of our website.
Disclosing personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
You may refuse to accept Cookies by activating the setting in your browser which allows you to refuse the setting of Cookies. You will find the instructions on how to do this at www.aboutcookies.org. However, if you select this setting you will be unable to access certain parts of our site. The website will be unable to function at all without Cookies.
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of changes to this policy by email.
Third party websites
Our website includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Last reviewed May 2016.